At TwinB Market, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or use our website, twinbmarket.ng, and its services. By using our site, you consent to the practices described below.

Information We Collect

We may collect the following types of personal information:

  1. Personal Details: Name, email address, phone number, and billing/shipping addresses.
  2. Account Information: Username, password, and order history for registered users.
  3. Payment Information: Payment details processed through secure third-party gateways.
  4. Technical Information: IP address, browser type, device information, and cookies.
  5. Interaction Data: Details about your interaction with our website, such as pages visited and time spent.

How We Use Your Information

Your information is used to enhance your experience and ensure efficient service delivery. This includes:

  • Processing and delivering your orders.
  • Communicating updates about your orders and promotions.
  • Personalizing your shopping experience.
  • Enhancing website performance through analytics.
  • Ensuring security and preventing fraud.

How We Protect Your Information

We use advanced security measures to protect your personal information, including:

  • Encryption of sensitive data during transmission.
  • Regular security audits of our systems and servers.
  • Restricted access to personal data to authorized personnel only.

Cookies and Tracking Technologies

Cookies help us provide a seamless browsing experience by storing information about your preferences. By using our site, you agree to our use of cookies to:

  • Save your login information.
  • Track website usage for analytics and marketing purposes.
  • Deliver targeted advertisements.

You can manage cookie preferences in your browser settings.

Third-Party Sharing

We do not sell, trade, or rent your personal information. However, we may share your data with:

  • Service Providers: For payment processing, delivery, and marketing.
  • Legal Authorities: If required by law or to protect our rights.
  • Analytics Tools: To understand website usage and improve services.

Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates to your information.
  • Opt out of marketing communications.
  • Request deletion of your personal data, subject to legal obligations.

Children’s Privacy

TwinB Market is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date, and we encourage you to review it periodically.

Contact Us

If you have questions or concerns about our Privacy Policy, please contact us:

At TwinB Market, safeguarding your privacy is a priority. Thank you for trusting us with your personal information.